Cleaning and Restoration Services are designed to clean and/or restore your surfaces to a LIKE NEW state. We also offer services aimed at protecting your surfaces and investments to keep them looking great for years to come. There is no substitute for maintenance and protection on any surface. Without maintenance and protection, your surfaces’ life span could be prematurely shortened.
If your surface has not been properly maintained and protected, the probability that it can be restored to 100% of its original look is less than if it has been maintained and protected properly over time. Just like anything, you get out of it what you put into it!
We at Precision Floor Care take pride in helping you to restore, maintain, & protect your surfaces. We guarantee that you will not find another company or group of people that will be able to educate you, set a proper expectation, & fulfill or exceed expectations!
Estimated Working Time: As with anyone in today’s society time is very important to our clients. We strive very hard to estimate our time on your job correctly by relying on our past experiences and real time efficiencies. Sometimes we complete our work ahead of our estimated time and sometimes it takes us a little longer to complete the work. Please know that we appreciate your business and we work diligently and efficiently to accommodate your time.
Punctuality: Being on time is something that is of utmost importance. We strive to stick to our schedule daily. In a perfect world this always works out, however we do not live in a perfect world. It is our policy to contact you immediately when we know that we are off schedule for the day. We appreciate your time and we want to give enough lead time in the event that you need to alter your plans.
Drying Time: All of our cleaning processes use a liberal amount of water and cleaning solutions to effectively clean the surface. Sometimes it takes a while for those surfaces to dry after we have finished your job. While the surface is still damp it may hide the true outcome of the surface. It may also hide things within the surface that we cannot see until the surface is dry. Not to worry, if you see something that becomes present after the surface has had 24 hours to dry just give us a call and we will come back out to take care of it for a minimum charge.
Moving Furniture: Typically moving furniture is up to the owner. We will move the items that can be easily moved (breakfast tables, end tables, some couches and chairs, however we do not move electronics, computers, antiques, and other expensive breakable items with out consent from the client releasing us from liability of the items moved. We will move refrigerators, washers, and driers to clean behind them if you disconnect (water and/or power) and reconnect them. We cannot disconnect or reconnect them. We would love to be able to help out in these areas as much as possible, but the insurance industry places tight restrictions on what a floor care company can and cannot do and be covered for damage or loss.
Basic Cleaning: This cleaning simply removes all protein based soils from the surface. We use an alkaline cleaner to breakdown the soil, we then scrub the surface to loosen the soil, then we extract the soil by a hot water extraction method. This service works well if the surface has been properly sealed and it will give you a basic approach to soil removal.
Restoration Cleaning: This cleaning takes the basic cleaning a step further by introducing an additional cleaning agent that will remove not only protein based soils but mineral based soils as well. This cleaning will offer the best approach available to restore your surface to a LIKE NEW state.
Shower Restoration/The Works: Restorative Cleaning, Sealing, and caulking where needed. As far as cleaning goes, this is the best shot at bringing a shower back to a Like New state. (Mildew, hard water, & soap scum removal) After the cleaning is complete we then seal the shower and caulk to give it the protection that it needs to keep the shower stain free. Most of the mildew will come off the surface and even from within the grout if the grout or stone has been sealed properly. If it has not been sealed properly, the only indication of success that we can provide is how the test areas turn out during the estimate.
Shower Replacement: This could include a shower pan replacement or even completely replacing the shower all together. Most of the time when we do this, it is because there is a leak that is causing water to settle under the floor of the shower or in the walls. At the completion of this process you can expect your shower to drain properly and be as healthy as a tile shower should be.
Sealing: What sealer is designed to do and not to do! Sealers block stains from forming in porous materials such as grout and stone. There are many different types of sealers on the market. Some are worse and some are better than others. No matter how good a sealer is, there is no substitution for regular and periodic maintenance of that surface. Soil and other contaminants will still find its way to the lowest part of the surface. Sealer only blocks its penetration and helps to keep it stain proof.
Can all Carpets be Cleaned and all spots removed? The simple answer to that is NO. Sometimes contaminants could have bleached the dye from the fibers of the carpet, replaced the dye in the fibers, or just stained the carpet fiber. Just like a stain that you may get on a shirt or pants. Most carpet cleaning companies out there do a good job in the cleaning process and there is not a better technique or process than another. They all have their place in carpet care.
Is carpet protector Necessary? It is only necessary if you plan on keeping your carpet cleaner longer. It only last a short period of time and will have to be re-applied every time you have the carpet cleaned. Wear on the carpet, spotting agents and other cleaners, soften the bond of the protector from the fiber over time. Therefore it looses its protection capability. Professional carpet cleaning companies applied the same stain guard protectors that are applied at the factory and many manufacturers require that it be cleaned and re-applied every so often to maintain your warranty so make sure that you keep your receipts.
Will spots come back even though it appeared that they were cleaned? Yes, there is a possibility. This is called wicking. Just like a candle wick re-emulsified liquids beneath the backing of the carpet can become wet again from the cleaning process and wick back into the fibers as the carpet dries. There is no way of preventing this in most residential settings but commercially this can be avoided frequently by using the encapsulation method.
How often should I vacuum my carpet? This all depends on the amount of traffic and the amount of soil brought into the home. Under normal circumstances (3-4 person family), we recommend every other day – once per week depending on whether or not shoes are worn inside or not. If there are pets and more people in the home a daily vacuum may be required to reduce the amount of dry soil filtering and other contaminants sticking to the fibers.
Vacuuming: The most important part of any carpet maintenance is a steady and consistent vacuuming program. It is proven that almost 80% of soil removal from any carpet is completed during the vacuuming process. Professional carpet cleaning is deigned to loosen soils and other contaminants from the fibers of the carpet. If you are not implementing a steady and consistent vacuuming program you may be reducing the life of your carpet. Before we begin any carpet cleaning we ask that the carpet be vacuumed prior to our arrival. We offer a pre-vacuuming service if you would like for us to do this for you. This service is an extra $5.00 per area for any level of service completed.
Standard Carpet Cleaning/Hot Water Extraction: This may also be known as Steam Cleaning! Our basic carpet cleaning package is what most people would think of as the standard in the industry. We pre-spray the carpet with a traffic lane pre-spray and spotter. We then rinse the carpet with our truck mounted extraction equipment designed to lift soil from the fibers of the carpet. This is a traffic lane cleaning (where foot traffic is the heaviest and around furniture). We do not move most furniture during this process because there is no need to clean in areas that are not walked on. Soil does not accumulate in those areas and get worked into and on the fibers. A regular vacuuming program is sufficient in those areas (under beds and chests).
Deluxe Carpet Cleaning/Hot Water Extraction: This takes the basic cleaning a step further. The cleaning methods are the same with the addition of moving and blocking all moveable furniture. We do not move heavy items or items that have electronics or breakables on them. Please see furniture Moving on pg. 1.
ScotchGard/Carpet Protector: This may be the most important part of keeping your carpet or fine upholstery looking new. Scotchgard is a fluorochemical that is applied to fiber to protect against wear and liquid penetration. This chemical is applied to most Stain Master carpets by the manufacturer to prevent staining. Once a carpet has been cleaned by a professional company Scotchgard needs to be reapplied. Alkaline pre-spray cleaners loosen the fluorochemical from the fiber during the cleaning process. Normal wear from walking on the carpet can do the same thing as the carpet becomes abraded. This is why a dry soil vacuuming program is essential for protection of your investment. This product is also essential in protecting your investment to Upholstery as well.
Upholstery Cleaning: We provide extraction cleaning and low moisture cleaning for upholstery as well.
Pet Stain Treatments: We all know that pets can leave their mark on any interior surface and it can be very difficult to get rid of these areas. We offer pet stain treatments that attack the bacteria that create this spots and odors created by the bacteria. This service is an additional service offered.
Odor Treatment:There are many things that cause odors within soft fibers. Anything from pets to food to mold and mildew can cause foul smells that disrupt our clean living environment. This treatment removes these odors after the cause of the odor has been properly identified and treated.
We offer a complete line of decorative concrete services for those who want to install new decorative concrete, maintain or restore their existing concrete.